It’s been four long years since the last world cup took place in Germany, when Italy beat France for the prestigious cup! This Friday the referee’s whistle will mark the beginning of the first world cup of this decade, hosted for the first time in the African continent. The 2010 FIFA World Cup will be in its 19th edition and it’s scheduled to take place between 11 June and 11 July 2010 in South Africa. Soccer mania is seen everywhere: outdoor advertising, print, radio, mobile and online, with media spends this year higher than any other year.
Some of the biggest soccer stars today like: Messi, Torres, Ronaldo, Kaka, Beckham and many others will take part on the world’s most-watched sporting event.
According to the 2006 FIFA World CupTM / Infront Sports & Media, billions of people watched the World cup, and a good chuck of it did so in 2006 via online, from which we can only speculate that those numbers will rise tremendously this year.
Wanting to see highlights from the MTV Movie Awards last night, I went online to check out what I missed — the fashion, the drama, and the video clips.
Not surprisingly, I noticed a familiar message on some of my favorite blogs when trying to click on clips of most talked about moments, including Tom Cruise channeling Len Grossman.
Every video I tried to play on sites other than MTV.com was interrupted by a message saying the content was removed by Viacom.
Following my earlier rant after the MTV Video Music Awards when MTV removed any and all clips of Kanye West interrupting Taylor Swift’s acceptance speech, Viacom has been actively removing clips and content where they see it posted. Forums, message boards, UGC sites and blogs all had clips that had to be removed or wouldn’t play.
A few weeks ago, I was asked to share some of my thoughts with iMedia Connection on common mistakes marketers make with Social Media and when it’s time for a Social Media Makeover.
Here is a re-post of that article and a few tell-tale signs your brand is missing a social media marketing opportunity.
The full article from iMedia Connection can be found here.
Article Highlights:
Brands often mistakenly plan social campaigns for the same window of time as they would an online advertising campaign
An intern should not be tasked with managing all of your social media efforts
Brands shouldn’t strip content off of blogs and communities just so they can promote it on their own websites
Common misconceptions and pitfalls
In the year of the social media revolution, we’ve seen many brands, organizations, and individuals jump in and make a concerted effort to expand their presences online and establish their social media footprints. Some of these brands have done a great job and really understand the importance of social media in getting people aware and engaged — while others are latching on to the newest trend and, perhaps, going through the motions to keep up with the Joneses.
Among the more than 3 million businesses creating Facebook pages and groups — not to mention millions of special-interest and community-driven blogs, up to 70 percent of which blog about brands — many have failed to connect the dots in terms of how to use these platforms effectively. Many brands fail to leverage social spaces to drive awareness and engagement among their customers and fans. They simply aren’t having conversations about their brands in the places their audiences share most.
For anyone who has ever wanted more information on Social Media and its impact on how we consume and share content, here are some favorite videos from Socialnomics that just might amaze you.
Social Media Revolution
Social Media ROI
Kudos to Socialnomics for gathering such comprehensive information!
The Chronicle of Philanthropy recently released the results of a survey of their subscribers’ use of social media in 2009.
They found that 88% of those responding were currently participating in some form of social media; more than half of those had been doing so for less than a year; most were participating via “general social networking” (e.g. Facebook) or blogs / microblogs (e.g. Wordpress, Blogger, Twitter.) The most popular tools used among respondents were Facebook (86%) Twitter (57%) YouTube (37%) and Blogs (48%).
All this use of new communication tools is great, but since so many organizations are new at this, they run the risk of doing a lot of communicating without saying anything. Every communication, even those limited to 140 characters, is an opportunity to tell your story. If you’re an organization doing great work, the stories you have to tell are probably some of your most valuable assets.
John P. Kotter, bestselling author, Harvard Business School professor and thought leader in the field of leadership and change wrote, “Those in leadership positions who fail to grasp or use the power of stories risk failure for their companies and for themselves.”
In the spirit of learning and collaboration (not picking on anyone), I have taken the liberty of writing alternate Tweets for a few organizations by way of example:
As a follow-up to my last article titled: HISPANICS: The Majority Minority and Its Influence in Social Media, I would like to give a closer look at one of the Hispanic profiles I introduced as an example of influential Hispanic people in the digital space, and who has been able to recruit a solid fan base from the bottom up. In an exclusive interview with Matt Reyes the founder of Twitteros, we will get a chance to learn more about his role as a successful Latino influencer in the online world. Let’s begin!
Have you ever heard of Twitteros?
According to Matt Reyes, the term Twitteros is a Spanish adjective that means, “Twitter user”.
Matt is the founder of Twitteros, a social media community hub for Latinos that Twitter, based on the Ning platform that launched in late 2008. The community hosts profiles, music, photos, blogs, forums, and other features.
As he explains: “The whole idea of Twitteros is to connect all Latinos that Twitter. We have so much to say and so much to learn from each other, and this group will only connect us even more!”
In my 1:1 chat with Matt Reyes, he was very open to share with us more about Twitteros and his role as an influencer in the market, so influential that the 2010 US Census partnered with him and his social network to encourage Hispanics to be counted and share the importance of taking part in the act.
While my life continues to get busier and busier each day, I am faced with the challenge of how to manage the increasing activity. Each day, I juggle work, healthy living, and my personal life with varying degrees of success. Work/life balance has always been important to me but it is amazing how fast one or the other can take over if you aren’t careful.
Not helping this situation at all is the constant lure of new social media websites and iPhone applications that seem to launch each week. For example, a few months ago I started to see posts from friends that were done through FourSquare. I pride myself on being an early adopter of new technology and have been the first in line to buy a new device or sign up for a new service more than once. In this case, I was a bit conflicted - I already spend a ton of time on Facebook and Twitter, both online and on my iPhone, so how would I be able to add another application into my life without upsetting my current balance?
With some hesitation, I jumped in and signed up for a FourSquare account after asking a friend of mine what he thought of the application. In no time at all, I was checking in here and there several times a day and sharing the updates with friends. I was primarily able to do this because FourSquare allowed me to sign up using Facebook Connect. so I didn’t have to create a whole separate account. I was then able to Tweet and post my status to Facebook, reducing my need to sign into those two services separately to do customized updates. So while I am now accessing a 3rd application on a regular basis, it feels like I am netting out with the same level of diversion.
As a friend pointed out to me recently, one of the subjects that is starting to get as much press as sports lately (Tiger Woods & Olympics aside) is the national Census, which will determine how rapidly has the U.S. Hispanic population grown in the last ten years, as according to the last census, Hispanics made up 15% of the total US population.
Currently there are over 46 million people of Hispanic origin or descent in the U.S., and is estimated that by the time 2010 census is completed this number will surpass the 50 million mark, making it the fastest growing and largest minority group in the United States. This majority minority is quite evident in urban centers of various states like: Florida, New York, California, Texas and New Mexico; for instance, in Los Angeles County, Hispanics make up the largest ethnic group.
The growth on this minority is not only evident on its total numbers among the US population, but its online penetration and presence has also increased tremendously within the last decade.
According to eMarketer there are currently over 26 million Hispanics using the Internet everyday, and that number is growing just as fast as the total number of people within this minority, and by the end of 2012, it is estimated that there will be nearly 30 million Hispanics on the Web.
There is a deservedly famous scene in Taxi Driver (Martin Scorcese, 1976) where Travis Bickle, the lead character played by Robert de Niro, tries various lines and deliveries in front of a mirror, angrily and seemingly puzzled at an imagined effrontery, and exclaims “Are you talkin’ to me?!”
This is what I imagine most traditional marketers’ expressions and words to be in the face of the social media explosion: surprised that their consumers are talking to them. And in many cases, talking back. As well as upset at the loss of control of their carefully crafted messages, unsure of whether to do anything about it, then unsure of what to do. And in my own reenactment of the Taxi Driver scene, with brands as Travis Bickle, I envision the mirror talking back, in the voice of consumers: “Are you talking to me?!” “Yes, but are you listening to us?”
Since the once one-way monologue from brands to consumers has irreversibly mutated into a multi-way conversations thanks to social media, the need to listen has become a critical part of any marketer’s must-do list.
One could even say that listening to what consumers are saying about your brand, which has been called many things from Social Media Monitoring to Buzz Monitoring to Social Listening, is a matter of survival. Here are a few reasons why:
A few weeks ago, I was asked to share some of my favorite social media tools with iMedia Connection. Here is a re-post of that article and a few of my favorite applications - some free and some paid - that are worth their weight in marketing gold.
Article Highlights:
Social Mention gives a great snapshot of blog, forum, and microblog buzz, sentiment, and keywords
Radian6 and Alterian’s SM2 offer solid analytical tools, easy-to-use interfaces, powerful data retrieval, and more
Quantcast and Compete are both free resources for basic metrics such as site/blog traffic, user demographics, page views, and unique visitors
In many ways, 2009 was the year of the “a-ha!” moment for social media marketing. While many people long-involved with social media and word-of-mouth marketing knew it was only a matter of time for the masses to embrace this type of marketing, others were just starting to get their arms around the importance of establishing and leveraging their social footprint to build engagement, dialogue, and awareness.
As more companies, brands, and individuals are building their social media presences, the universe of online tools — which used to be somewhat more limited — continues to expand on a daily basis. Not only do we have more choices in how we place content and measure social media, but the tools available to us also change and improve just as frequently.
To provide a little background on me: I run a social media marketing agency (KARMA Media Labs) that helps organizations and individuals connect with their target audiences and build word of mouth in the communities where they live. In order to find these audiences and strike a chord, it’s important to be armed with the right tools to listen to what is being said, find the right influencers, communicate with your audience in a way that is relevant, and provide content that is likely to be shared.
The following is a list of some my favorite tools and sites — some free, some paid — that have been worth their weight in gold in not only finding that desired audience and key influencers, but also putting the right content in front of them to build conversation and word of mouth.