It’s been four long years since the last world cup took place in Germany, when Italy beat France for the prestigious cup! This Friday the referee’s whistle will mark the beginning of the first world cup of this decade, hosted for the first time in the African continent. The 2010 FIFA World Cup will be in its 19th edition and it’s scheduled to take place between 11 June and 11 July 2010 in South Africa. Soccer mania is seen everywhere: outdoor advertising, print, radio, mobile and online, with media spends this year higher than any other year.
Some of the biggest soccer stars today like: Messi, Torres, Ronaldo, Kaka, Beckham and many others will take part on the world’s most-watched sporting event.
According to the 2006 FIFA World CupTM / Infront Sports & Media, billions of people watched the World cup, and a good chuck of it did so in 2006 via online, from which we can only speculate that those numbers will rise tremendously this year.
A few weeks ago, I was asked to share some of my thoughts with iMedia Connection on common mistakes marketers make with Social Media and when it’s time for a Social Media Makeover.
Here is a re-post of that article and a few tell-tale signs your brand is missing a social media marketing opportunity.
The full article from iMedia Connection can be found here.
Article Highlights:
Brands often mistakenly plan social campaigns for the same window of time as they would an online advertising campaign
An intern should not be tasked with managing all of your social media efforts
Brands shouldn’t strip content off of blogs and communities just so they can promote it on their own websites
Common misconceptions and pitfalls
In the year of the social media revolution, we’ve seen many brands, organizations, and individuals jump in and make a concerted effort to expand their presences online and establish their social media footprints. Some of these brands have done a great job and really understand the importance of social media in getting people aware and engaged — while others are latching on to the newest trend and, perhaps, going through the motions to keep up with the Joneses.
Among the more than 3 million businesses creating Facebook pages and groups — not to mention millions of special-interest and community-driven blogs, up to 70 percent of which blog about brands — many have failed to connect the dots in terms of how to use these platforms effectively. Many brands fail to leverage social spaces to drive awareness and engagement among their customers and fans. They simply aren’t having conversations about their brands in the places their audiences share most.
For anyone who has ever wanted more information on Social Media and its impact on how we consume and share content, here are some favorite videos from Socialnomics that just might amaze you.
Social Media Revolution
Social Media ROI
Kudos to Socialnomics for gathering such comprehensive information!
The Chronicle of Philanthropy recently released the results of a survey of their subscribers’ use of social media in 2009.
They found that 88% of those responding were currently participating in some form of social media; more than half of those had been doing so for less than a year; most were participating via “general social networking” (e.g. Facebook) or blogs / microblogs (e.g. Wordpress, Blogger, Twitter.) The most popular tools used among respondents were Facebook (86%) Twitter (57%) YouTube (37%) and Blogs (48%).
All this use of new communication tools is great, but since so many organizations are new at this, they run the risk of doing a lot of communicating without saying anything. Every communication, even those limited to 140 characters, is an opportunity to tell your story. If you’re an organization doing great work, the stories you have to tell are probably some of your most valuable assets.
John P. Kotter, bestselling author, Harvard Business School professor and thought leader in the field of leadership and change wrote, “Those in leadership positions who fail to grasp or use the power of stories risk failure for their companies and for themselves.”
In the spirit of learning and collaboration (not picking on anyone), I have taken the liberty of writing alternate Tweets for a few organizations by way of example:
While my life continues to get busier and busier each day, I am faced with the challenge of how to manage the increasing activity. Each day, I juggle work, healthy living, and my personal life with varying degrees of success. Work/life balance has always been important to me but it is amazing how fast one or the other can take over if you aren’t careful.
Not helping this situation at all is the constant lure of new social media websites and iPhone applications that seem to launch each week. For example, a few months ago I started to see posts from friends that were done through FourSquare. I pride myself on being an early adopter of new technology and have been the first in line to buy a new device or sign up for a new service more than once. In this case, I was a bit conflicted - I already spend a ton of time on Facebook and Twitter, both online and on my iPhone, so how would I be able to add another application into my life without upsetting my current balance?
With some hesitation, I jumped in and signed up for a FourSquare account after asking a friend of mine what he thought of the application. In no time at all, I was checking in here and there several times a day and sharing the updates with friends. I was primarily able to do this because FourSquare allowed me to sign up using Facebook Connect. so I didn’t have to create a whole separate account. I was then able to Tweet and post my status to Facebook, reducing my need to sign into those two services separately to do customized updates. So while I am now accessing a 3rd application on a regular basis, it feels like I am netting out with the same level of diversion.
A few weeks ago, I was asked to share some of my favorite social media tools with iMedia Connection. Here is a re-post of that article and a few of my favorite applications - some free and some paid - that are worth their weight in marketing gold.
Article Highlights:
Social Mention gives a great snapshot of blog, forum, and microblog buzz, sentiment, and keywords
Radian6 and Alterian’s SM2 offer solid analytical tools, easy-to-use interfaces, powerful data retrieval, and more
Quantcast and Compete are both free resources for basic metrics such as site/blog traffic, user demographics, page views, and unique visitors
In many ways, 2009 was the year of the “a-ha!” moment for social media marketing. While many people long-involved with social media and word-of-mouth marketing knew it was only a matter of time for the masses to embrace this type of marketing, others were just starting to get their arms around the importance of establishing and leveraging their social footprint to build engagement, dialogue, and awareness.
As more companies, brands, and individuals are building their social media presences, the universe of online tools — which used to be somewhat more limited — continues to expand on a daily basis. Not only do we have more choices in how we place content and measure social media, but the tools available to us also change and improve just as frequently.
To provide a little background on me: I run a social media marketing agency (KARMA Media Labs) that helps organizations and individuals connect with their target audiences and build word of mouth in the communities where they live. In order to find these audiences and strike a chord, it’s important to be armed with the right tools to listen to what is being said, find the right influencers, communicate with your audience in a way that is relevant, and provide content that is likely to be shared.
The following is a list of some my favorite tools and sites — some free, some paid — that have been worth their weight in gold in not only finding that desired audience and key influencers, but also putting the right content in front of them to build conversation and word of mouth.
Most people who follow me on Facebook and Twitter have come to realize that I’m not shy about expressing my opinion about AT&T Wireless’ lack of coverage and poor service in my city and neighborhood—which just so happens to be Los Angeles, California.
For the last two years, I have had little to no coverage in my home and other areas of Los Angeles, often getting the “Searching” or “No Signal” notice on my phone. Last time I checked, LA is the second largest city in the US, which makes me wonder why one of the biggest wireless providers isn’t delivering in one of our nation’s biggest cities.
My neighbors and friends, equally frustrated with the lack of service, have also tried everything to voice their opinions—ranging from calling AT&T, to going to their stores, which ironically, had no signal inside the store (aka the store on Beverly and La Cienega). One of my friends even carries a newspaper ad in his back pocket showing AT&T’s claims for excellent coverage in LA. None of these efforts proved to be worthwhile.
Making matters worse are the endless Luke Wilson commercials touting AT&T’s fantastic coverage. Don’t mock me Luke Wilson. I doubt you’ve spent endless hours on the phone with AT&T trying to get the service that you paid for.
Pitching journalists and bloggers for placements in a social media world requires keeping up with the ever-changing rules of engagement.
I’ve collected nuggets of wisdom along my PR career and put together a set of tips and guidelines to help you avoid a deleted press release and score that coveted placement.
TWITTER/FACEBOOK
While I believe the ideal way to build a relationship with a journalist is through a meet and greet, it can be tough given busy schedules. Twitter and Facebook are great platforms to learn a writer’s beat, personality, channel/contact preference, subjects they’re interested in covering, and their deadline dates. Most of the journalists I’ve worked with prefer email pitches. I use Twitter and Facebook as a way to get to know a reporter so that when a client comes along that might be relevant to the journalist, I can help make a meaningful and authentic connection.
BLOGGERS
Pitching bloggers is different than pitching journalists. They aren’t paid to write about something specific at a certain time and aren’t under any obligation to cover your brand. They care more about what is of interest to their readers. Giveaways, contests, photos, and exclusive content all provide incentive for bloggers to feature your product or brand because it in turn engages their audience.
Last Fall, Mass Animation’s Yair Landau, former president of Sony Pictures Digital, partnered with Intel on a Facebook-hosted competition to create an animated film.
The result of that competition is the 5-minute short film Live Music, which will premiere on November 20th as a short before TriStar Pictures’ film Planet 51.
Artists were invited to install a Facebook application which would allow them to download creative materials and assets, including music from guitarist Steve Vai and violinist Ann Marie Calhoun, use Maya to animate shots, and then submit them back for post production. Three separate deadlines were used to keep content contributions coming.
The Facebook application contained a sequence viewer and classified material as Easy, Medium and Hard.
The prizing included $500 per shot used in the final cut, as well as Dell computers. Users were invited to vote on their favorites and the Facebook community determined the winners.
As a marketer wishing to create a presence on Facebook, one is often faced with the decision of whether to create a Group or a Fan Page.
Before the design revamp earlier this year, Facebook Groups and Fan pages both had similar functionality and one big problem: they didn’t give people a reason to come back.
Once someone joined a group or became a fan, there wasn’t much to remind them to return for a visit. This made the decision pretty much 50/50 for a marketer as one option had about the same pros and cons as the other.
Point: Team “Fan Page”
The Group vs. Fan Page game changed a few months ago when Facebook updated Fan page functionality to act more like a personal page.
Rather than having static content, fan page news updates and wall posts would be pushed out to fans’ newsfeeds and foster more organic word of mouth and engagement (see our previous entry on the benefits of a Fan Page). During this time, Groups stayed the same– stuck with limited functionality and passalong factor. The marketing choice became a lot easier: create a Fan Page to maximize participation.