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Social Media Tools That Marketers Shouldn’t Miss


A few weeks ago, I was asked to share some of my favorite social media tools with iMedia Connection.  Here is a re-post of that article and a few of my favorite applications - some free and some paid - that are worth their weight in marketing gold.

Article Highlights:

  • Social Mention gives a great snapshot of blog, forum, and microblog buzz, sentiment, and keywords
  • Radian6 and Alterian’s SM2 offer solid analytical tools, easy-to-use interfaces, powerful data retrieval, and more
  • Quantcast and Compete are both free resources for basic metrics such as site/blog traffic, user demographics, page views, and unique visitors

In many ways, 2009 was the year of the “a-ha!” moment for social media marketing. While many people long-involved with social media and word-of-mouth marketing knew it was only a matter of time for the masses to embrace this type of marketing, others were just starting to get their arms around the importance of establishing and leveraging their social footprint to build engagement, dialogue, and awareness.

As more companies, brands, and individuals are building their social media presences, the universe of online tools — which used to be somewhat more limited — continues to expand on a daily basis. Not only do we have more choices in how we place content and measure social media, but the tools available to us also change and improve just as frequently.

To provide a little background on me: I run a social media marketing agency (KARMA Media Labs) that helps organizations and individuals connect with their target audiences and build word of mouth in the communities where they live. In order to find these audiences and strike a chord, it’s important to be armed with the right tools to listen to what is being said, find the right influencers, communicate with your audience in a way that is relevant, and provide content that is likely to be shared.

The following is a list of some my favorite tools and sites — some free, some paid — that have been worth their weight in gold in not only finding that desired audience and key influencers, but also putting the right content in front of them to build conversation and word of mouth.

Read the rest of this entry at iMedia Connection


‘Jersey Shore’: Social Media’s Perfect Storm


A few weeks ago, I was asked by Lisa Lacy on behalf of ClickZ why MTV’s Jersey Shore has become so popular through social media and conditions for the “perfect storm”.

‘Jersey Shore’ Builds Momentum with Social Apps

By Lisa Lacy, ClickZ, Jan 20, 2010

jerseyWhen actor Michael Cera got his hair blown out by Jersey Shore’s DJ Pauly D in a cross-promotional effort for Cera’s new film, Youth in Revolt, it was a new high for MTV’s hit reality show.

The show’s basic premise is similar to over 20 preceding seasons in MTV’s Real World franchise, yet Snooki, Vinny and the rest of the gang have reached an unprecedented level of cultural saturation. According to Nielsen, 1.4 million viewers tuned in to the premiere on December 4. And numbers have steadily risen since then, culminating in 3.6 million viewers tuning in on January 14.

That’s thanks in part to MTV’s efforts to harness organic buzz and create branded content. The company has launched a Twitter integration, exclusive online videos, and is preparing new features such as a character generator and an iPhone app.

Read the rest of this entry »


Social Media: Measuring the Unmeasurable? (Part II)


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To recap our previous entry on measurement salvation for social media marketing, we recommended these important steps:

  1. Identify what measures can be used to define success for your campaign.
  2. Do this for every separate campaign, do not use the same measures for expediency’s sake.
  3. Assign benchmark values to each measure as a threshold for success.
  4. Select measurement tools/methodologies.
  5. Do a pre-campaign assessment on all measures to use as a baseline.
  6. Track changes over the course of the campaign but also compare post-campaign values to pre-campaign values.
  7. Do a post-campaign analytical evaluation of the tools, their accuracy, ease of use, etc.
  8. Feed that freshly acquired knowledge and experience into your next campaign’s analytics strategy.

To help implement the steps above, here are some of the tools, both free, and for-pay, that we have tested and endorse.

FREE TOOLS

FEE BASED TOOLS:

  • Radian6 for thorough coverage of all social media activity, sentiment (coming soon) and influencer identification, as well as workflow tools.
  • Andiamo Systems for the same type of coverage as Radian6 but with the addition of human involvement in tracking and configuration vs. Radian6’s self-supported and fully automated system.
  • Collective Intellect for the same type of coverage as Radian6 and Andiamo Systems but with additional bells and whistles and deeper analytical support, for a much higher price tag…
  • Meteor/Fyreball to track word of mouth dissemination and virality.
  • Divinity Metrics for video analytics across multiple platforms including demographics, and influencer identification.

Every day, there are new tools and ways to measure the impact of your campaigns, just remember the most important measurement tool needs to be balanced against the overall goal.